Expectations
Buyer/Sellers
- Complete your intake form within 24 hours
- Promptly provide ID, agreements, and payoff info
- Respond to our communication—we can only move as fast as you do
Agents
- Ensure your client completes their information sheet
- Ensure your client submits their earnest money
- Upload/Email all documents: contract, commission agreement, title request, etc.
- Stay on top of timelines and communicate changes quickly
- Manage your contract
The Closing House
- Order and review title exams
- Coordinate title clearance (payoffs, liens, releases)
- Communicate with lenders for CD prep and funding
- Ensure all documentation is collected and complete
- Provide weekly or milestone-based updates to all parties
"True communication doesn’t begin when we speak— it begins when we listen with the intent to understand. As Stephen Covey said, 'Seek first to understand, then to be understood.' .”
